Fall Opt-out
September 1st -30th, 2026
GET ON BOARD THE BUS!
The UWSA office will be distributing fall U-pass’s starting September 1st. All full-time undergraduates (who had 4-5 classes last academic year) are eligible to obtain their U-pass code at the times stated below. You will be provided with a benefit code that you will need to download in the Umo app to validate your U-pass. if you are using a smart card, the 16 digit bar code must be downloaded in app to validate your smart card U-pass.
The U-Pass allows members to have unlimited rides on the regular Transit Windsor City service during the Fall and Winter months (September 1st, 2026 - April 30th, 2027).
Note:
Students are strictly prohibited from sharing their Umo account/benefit code on another personal device or to another individual. Any misuse of a U-Pass, including account/code sharing, constitutes fraudulent use of the program and may result in the immediate suspension of the account. Students found to have shared their account/code will be required to pay the full value of the pass associated with the account before access can be reinstated.
Download the app.
Search “Umo Mobility” in Apple App Store or Google Play Store
Driving today for a better Tomorrow
Transit Windsor operates the public transit service for the municipality of the City of Windsor. You can view the route maps and schedules for the service area map at the Transit Windsor website at www.citywindsor.ca/transitwindsor. You can also view the terms and conditions and other useful information on the site.
Bus Pass Pick-Up Hours of Operation
Monday to Thursday - 9:30am to 3:30pm
Friday - 9:30am to 2:30pm
PICK UP YOUR FALL PASS!
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All undergraduate students can pick up your UPass at the UWSA Offices at the following times:
Fall Bus Pass pick up will begin September 1st, 2026
Monday to Thursday - 9:30am to 3:30pm
Friday - 9:30am to 2:30pm
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Student ID, or
Government-issued photo ID
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No one besides the student receiving the bus pass may pick up the pass. The student must be present to verify their identification.
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The UMO Bus Pass is valid from September 1st, 2026 to April 30th, 2027.
*No one besides the student receiving the bus pass may pick up the pass. The student must be present to verify their identification.
OPT-OUT INFORMATION
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The Opt-out Period is September 1st to September 30th, 2026
*The Opt-out button will be available on September 1st
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Students who reside outside of the Transit-Windsor operational area will qualify for automatic opt-out. All other opt-out requests will be reviewed and considered on a case-by-case basis.
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Students are strictly prohibited from sharing their Umo account/benefit code on another personal device or to another individual. Any misuse of a U-Pass, including account/code sharing, constitutes fraudulent use of the program and may result in the immediate suspension of the account. Students found to have shared their account/code will be required to pay one semester fee of the pass before access can be reinstated.
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Q1) What if I have multiple personal devices?
Your Umo account/code can only be used on one personal device. Sharing the account/code on more than one personal device will result in the violation of the misuse policy.
Q2) What if my phone battery dies?
It is your responsibility to ensure your personal device is sufficiently charged in order touse the virtual U-Pass. Sharing your Umo account/code to another device in the event your personal device is dead will result in the violation of the misuse policy.
Q3) How can I regain access to my U-Pass in the event I violate the misuse policy?
You will need to visit the UWSA office during regular business hours and pay the one semester fee of the pass before access can be reinstated.
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If you need assistance with your Umo account or U-Pass, please contact:
University of Windsor - Student Services
For questions about your benefit code or U-Pass eligibility:
Website: uwindsor.ca
Student Services: studentservices@uwindsor.ca
Umo Customer Support
For technical issues with the Umo App:
Website: umomobility.com
Email: UmoCustomerSuccess@cubic.com
You can also provide feedback directly through the Umo App's built-in feedback feature.